Technical Support
If you require assistance, you can contact our support team by using our online support system
Forgot Your Password / Username
If you cannot remember your login information, click here and we will send your information to the email address you signed up with.
Submitting a NEW Request
To obtain help, you need to create a support ticket and send us your question. Submit your request now
Review an OPEN or Previous Request
You can review the status of your open ticket, or your past ticket. Review your support requests
System Requirements
These are the recommended browsers for viewing your course. Other browsers will work, but may experience intermittent issues.
- Google Chrome (preferred)
- Internet Explorer 10 or 11 (With these browsers, corporate firewall cannot block Flash)
- Firefox (latest version)
- Safari (latest version)
The user should have Windows 7 or above or iOS 10 or above with all system updates installed.
Although you can use a phone to view this course, you will have the best experience if you use a desktop, laptop or tablet.
The user should have an Internet connection of 5 mbps or above. For connections speeds below 20 mbps a wired, not a wireless, connection is recommended.